Customer Service

Customer Service (Duration: 2 Days)

While many companies promise to deliver incredible customer experience, some are better at delivering than others. This course is designed around six critical elements of customer service that enables companies provide stellar service to customers. This 2-day workshop explores the causes of stress, and suggests practical ways of managing it every day.

What You Will Learn

Demonstrate a customer service approach.

Understand how your own behavior affects the behavior of others.

Demonstrate confidence and skill as a problem solver.

Apply techniques to deal with difficult customers.

Make a choice to provide customer service


For more information, please call these numbers: 08035351694, 08035351690

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